{"id":30507,"date":"2026-04-13T16:50:02","date_gmt":"2026-04-13T08:50:02","guid":{"rendered":"https:\/\/conraddining.com\/?page_id=30507"},"modified":"2026-07-20T15:51:16","modified_gmt":"2026-07-20T07:51:16","slug":"faqs","status":"publish","type":"page","link":"https:\/\/conraddining.com\/en\/faqs\/","title":{"rendered":"Conrad Hong Kong eShop FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"30507\" class=\"elementor elementor-30507\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-368b5cf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"368b5cf\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;7018809&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4305dee\" data-id=\"4305dee\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f1ae876 elementor-widget elementor-widget-heading\" data-id=\"f1ae876\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conrad Hong Kong eShop - Frequently Asked Questions (FAQs)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac5b6a8 elementor-widget elementor-widget-text-editor\" data-id=\"ac5b6a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-teams=\"true\"><strong>Do I need an account to place an order?<\/strong><br \/>No, you can check out as a guest. However, creating an account allows you to easily track your orders and save your details for faster checkout next time.<\/span><\/p><p><strong>Can I earn Hilton Honors points on purchases made through the Conrad eShop?<\/strong><br \/>No. Hilton Honors points cannot be earned on purchases made through the Conrad eShop. Points are only awarded for eligible guestroom stays and dine-in transactions at participating restaurants.<\/p><p><strong>What payment methods are accepted?<\/strong><br \/>We accept online payments via Visa, MasterCard, JCB, and China UnionPay.<\/p><p><strong>When will my credit card be charged?<\/strong><br \/>Your credit card will be charged at the time of purchase, and the transaction will appear on your monthly statement.<\/p><p><strong>Where do you deliver, and are there different delivery rates?<\/strong><br \/>We currently deliver within Hong Kong SAR, excluding outlying islands and remote areas.<\/p><p><strong>Can I send one order to multiple addresses?<\/strong><br \/>Each order can be delivered to only one address. To send items to multiple addresses, please place separate orders.<\/p><p><strong>Can I change or cancel my order after placing it?<\/strong><br \/>Orders cannot be changed, cancelled, or refunded once they have been confirmed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b375102 elementor-widget elementor-widget-heading\" data-id=\"b375102\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/eshop.conraddining.com\/\" target=\"_blank\">Shop now<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Conrad Hong Kong eShop &#8211; Frequently Asked Questions (FAQs) Do I need an account to place an order?No, you can check out as a guest. However, creating an account allows you to easily track your orders and save your details for faster checkout next time. Can I earn Hilton Honors points on purchases made through &hellip; <a href=\"https:\/\/conraddining.com\/en\/faqs\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Conrad Hong Kong eShop FAQ&#8221;<\/span><\/a><\/p>\n","protected":false},"author":20,"featured_media":0,"parent":0,"menu_order":33,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-30507","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conrad Hong Kong eShop FAQ - Conrad Dining<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/conraddining.com\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conrad Hong Kong eShop FAQ - Conrad Dining\" \/>\n<meta property=\"og:description\" content=\"Conrad Hong Kong eShop &#8211; Frequently Asked Questions (FAQs) Do I need an account to place an order?No, you can check out as a guest. 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